TERMS & CONDITIONS

Last Updated: August 24, 2026

By purchasing any product or service from our Discord shop, you confirm that you have read, understood, and agreed to the following Terms & Conditions.

1. Orders & Payments

• All purchases are considered final once payment has been completed.
• Customers are responsible for providing accurate information when placing an order.
• We are not responsible for errors caused by incorrect information provided by the customer.
• By completing a purchase, you acknowledge and accept these Terms & Conditions.

2. Digital Products

• All products sold through our shop are digital products or digital services.
• Delivery times may vary depending on the product, availability, and current order volume.
• Once a product has been successfully delivered, it is considered fulfilled unless a valid issue covered by our warranty policy occurs.

3. Warranty Policy

• Warranty coverage only applies to products that are specifically advertised as including a warranty.
• A valid review is required for warranty eligibility where stated on the product/order. If the required review has not been provided, no corresponding warranty will be provided.
• Warranty does not cover issues caused by customer misuse, unauthorized modifications, sharing of account information, or actions that compromise the product or account.
• Warranty claims must be reported through our official support system within the applicable warranty period.
• Customers may be required to provide proof of purchase and relevant information when submitting a warranty claim.

4. Refund Policy

• Due to the digital nature of our products, refunds are generally not available after successful delivery.
• Refunds may only be issued where specifically permitted by our refund policy or applicable consumer law.
• A refund will not be provided simply because a customer changes their mind after receiving a digital product.

5. Account Responsibility

• Customers are responsible for using purchased accounts and services in accordance with the applicable provider's rules.
• We are not responsible for suspensions, restrictions, policy changes, outages, or termination caused by the original service provider.
• Customers must not intentionally misuse, resell, or abuse purchased products unless explicitly permitted by our shop.

6. Chargebacks & Fraud

• Fraudulent transactions, unauthorized chargebacks, payment abuse, and attempts to exploit our services are strictly prohibited.
• Any fraudulent activity may result in an immediate ban from our shop and the cancellation of associated services.

7. Support

• All support requests must be submitted through our official Discord ticket system.
• Please provide your order ID and a clear description of the issue.
• Our support team reserves the right to request additional information or evidence when investigating a claim.
• Abusive, threatening, or disrespectful behavior toward staff will not be tolerated.

8. Changes to These Terms

• We reserve the right to update or modify these Terms & Conditions at any time.
• Any changes will be communicated through our Discord server where appropriate.
• Continued use of our services after changes have been published constitutes acceptance of the updated terms.

9. Acceptance

By placing an order with our shop, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with these terms, please do not place an order.